Frequently Asked Questions
Everything you need to know about our high-performance protective coatings.
What makes StarShield Smart Paints different from traditional paint?
Our smart paints are engineered with advanced thermal-reflective and antimicrobial technology, providing superior insulation and surface protection that standard paints cannot match.
How long does shipping take for bulk orders?
Standard domestic orders are processed within 2-3 business days. Bulk or commercial orders typically arrive within 5-7 business days depending on your location.
Can I apply StarShield products myself or do I need a professional?
Our products are designed for easy application using standard rollers or sprayers. However, for specialized industrial coatings, we recommend consulting our online application guide.
Do you offer a warranty on your paint products?
Yes, we offer a 10-year durability guarantee on all residential exterior coatings, covering cracking, peeling, and significant color fading.
What is your return policy for unopened cans?
We accept returns on all unopened and untinted paint cans within 30 days of purchase. Please note that custom-tinted colors are non-refundable.
Are StarShield Smart Paints eco-friendly?
Absolutely. All our paints are Low-VOC (Volatile Organic Compounds) and LEED-compliant, making them safe for your family and the environment.